Shipping policy
Shipping Policy
At ZÄE, we aim to deliver your order efficiently and securely.
Shipping Locations
We offer worldwide shipping.
UK Delivery
- Orders within the UK are typically delivered within 2–5 working days
- All UK orders are shipped via Royal Mail
International Delivery
- We ship internationally to selected destinations
- Delivery times may vary depending on location and customs processing
Tracking
All orders are fully tracked.
Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.
Processing Time
Orders are processed within 1–3 working days. During peak periods or launches, processing times may be slightly longer.
Additional Information
- Delivery times are estimates and may vary due to external factors
- ZÄE is not responsible for delays caused by couriers, customs, or unforeseen circumstances
- International orders may be subject to customs duties or import taxes, which are the responsibility of the customer
Need Help?
For any questions regarding your order or shipping, please contact us via our website.